Terms of Service
Effective date: October 14, 2026
Version: 1.0
These terms are an agreement between Bits Workshop Ltd ("we," "us," or "our") and the law firm that signs up for ilaw (the "firm" or "you"). They also set rules for each person the firm lets use ilaw (a "user").
Please read them carefully. The person who accepts these terms for a firm confirms that they have authority to bind the firm.
The short version
- ilaw helps U.S. immigration law firms follow their clients' cases.
- The firm owns its data. We use it only to provide ilaw to the firm.
- We never sell data, and we keep client data confidential.
- Case information comes from government services. It can be late or wrong. Attorneys must check anything that matters before relying on it. ilaw does not give legal advice.
- The firm can close its account at any time. We destroy its data 14 days later, as our Privacy Policy explains.
- If we make a material change to these terms, we will email the firm's owners a plain-language summary. An owner must agree before the new terms apply.
1. The service
ilaw is a web application for immigration law firms in the United States. It copies a firm's matters and contacts from the firm's case information system, such as DocketWise. It also checks case information with U.S. Citizenship and Immigration Services (USCIS) and the Executive Office for Immigration Review (EOIR), and tells staff about changes.
ilaw will change over time. We may add, change, or remove features as we improve it.
2. Accounts
2.1 Who may use ilaw
ilaw is for law firms and legal service providers based in the United States. Each user must be at least 18 years old and must work for or with the firm.
2.2 The firm's account
Each firm has at least one owner. Owners and admins can invite users, remove them, and change their roles. The firm is responsible for who it invites and for removing users who should no longer have access. A user who wants their account removed should ask an owner or admin, and the firm will remove them promptly.
2.3 Keeping accounts secure
Each user must set up two-factor sign-in. Users must keep their password and second factor private and must not share accounts. Tell us at once at security@bits-workshop.com if you think someone has used an account without permission.
3. The firm's data
3.1 The firm owns its data
"Firm data" means everything the firm or its users bring into ilaw. This includes client data copied from the firm's case information system. The firm owns its firm data. These terms do not give us any ownership of it.
3.2 How we may use firm data
The firm gives us permission to store and process firm data only to:
- provide, secure, and support ilaw for the firm;
- send case details to USCIS and EOIR when the firm turns those lookups on; and
- meet our legal duties.
We will not sell firm data. We will not use it for advertising, and we will not use it to train AI models. We will not let any third party use or disclose it for their own purposes without the firm's active consent. Our Privacy Policy explains our data practices in detail. Our Data Processing Addendum sets out our duties as the firm's service provider for client data. Both are part of these terms.
3.3 Confidentiality
We know that firm data is protected by the firm's duty of confidentiality to its clients. We will keep firm data confidential, and we will limit access to the Bits Workshop staff who need it to run and support ilaw. If someone asks us for firm data through a subpoena or other legal process, we will tell the firm first where the law allows. This lets the firm assert any privilege or objection.
3.4 The firm's responsibilities
The firm is responsible for:
- having the right to bring client data into ilaw, and to send it to USCIS and EOIR for lookups;
- giving its clients any notices the law or its professional rules require; and
- deciding which client data to store in ilaw.
3.5 Security and breaches
We protect firm data as described in our Privacy Policy. This includes encryption with a key that belongs to the firm alone. If a breach affects firm data, we will notify the firm without unreasonable delay, and no later than 72 hours after we confirm it. We will help the firm notify its clients.
3.6 Export and deletion
While the firm's account is open, a firm owner can ask for a copy of the firm's data. We will provide it in a common file format within 30 days. When the account closes, we keep firm data for 14 days and then destroy it, as our Privacy Policy explains.
4. Acceptable use
Users must not:
- use ilaw for anything unlawful, or for anyone other than the firm;
- bring in data the firm has no right to use;
- try to see another firm's data, or get around security controls;
- probe, scan, or test our systems for weaknesses without our written permission;
- overload ilaw, or use scripts to access it in ways a person using the app would not;
- copy, resell, or rent ilaw, or use it to build a competing product; or
- reverse engineer ilaw, except where the law allows it.
5. Government information and no legal advice
ilaw shows information from USCIS, EOIR, and other government sources. That information can be delayed, incomplete, or wrong. Government services can also change or stop without notice.
ilaw is a tool for legal professionals. It does not give legal advice, and it does not replace an attorney's own judgment. Attorneys must confirm any deadline, hearing date, fee, or case status with the official source before relying on it.
ilaw is not part of, or endorsed by, USCIS, the Department of Homeland Security, the Department of Justice, EOIR, or any other government agency.
6. Case information systems and other services
A "case information system" is the software a firm uses to manage its cases and clients. Today ilaw works with DocketWise, and it may work with others in the future.
ilaw connects to the firm's case information system with the firm's permission. We only read from it. We never change the firm's records there. The firm's use of that system is covered by its own agreement with the company that provides it. We are not responsible for that system or for other outside services.
7. Fees
The firm will pay the fees shown on its order or in ilaw. Fees are billed monthly in advance and are not refundable, except as these terms say. We use Stripe to process payments. We will give at least 30 days' notice before we change our fees, and new fees will apply only from the next billing period.
8. Our property and feedback
We own ilaw and its software, designs, and content. We give the firm and its users a limited right to use ilaw while the firm's account is open. This right cannot be transferred.
If you send us ideas or suggestions, we may use them freely. We will not identify you or the firm when we do.
9. Ending these terms
9.1 By the firm
A firm owner can close the account at any time from Settings → Cancel account, or by emailing support@bits-workshop.com.
9.2 By us
We may suspend or close an account if the firm or a user seriously breaks these terms, does not pay, or puts ilaw or other firms at risk. When we can, we will give notice first and time to fix the problem.
If we stop offering ilaw, we will give at least 60 days' notice. The firm may get a copy of its data during that time.
9.3 After the account closes
We keep firm data for 14 days after the account closes. During that time, a firm owner can ask for a copy of it, or ask us to delete it at once. After 14 days, we destroy the firm data and its encryption key, as our Privacy Policy explains. We cannot provide a copy after that. Sections 3.3, 8, 10, 11, 12, and 14 continue after these terms end.
10. Warranties and disclaimers
We will provide ilaw with reasonable skill and care, and we will not make it materially less secure during the firm's subscription.
Except as these terms say, ilaw is provided "as is" and "as available." To the extent the law allows, we disclaim all other warranties. This includes implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not promise that ilaw will always be available, error-free, or accurate, especially for information that comes from government services (see Section 5).
11. Limits on liability
To the extent the law allows:
- No indirect damages. Neither party is liable for lost profits, lost revenue, or indirect, special, incidental, or punitive damages.
- A cap on damages. Each party's total liability under these terms is limited to the fees the firm paid us in the 12 months before the claim, or $1,000 if that is more.
- Exceptions. These limits do not apply to a party's fraud or willful misconduct, or to amounts owed under Section 12. Our liability for breaking Section 3 (firm data) is limited to three times the cap above.
12. Protecting each other from claims
We will defend the firm against a third-party claim that ilaw infringes that party's intellectual property. We will also pay any damages a court awards on that claim. This does not cover changes made by the firm, or combining ilaw with things we did not provide.
The firm will defend us against a third-party claim arising from firm data that the firm had no right to bring into ilaw, or from a user's breach of Section 4. The firm will also pay any damages a court awards on that claim.
The party asking for protection must tell the other party promptly about the claim. It must also let the other party control the defense, and cooperate reasonably.
13. Changes to these terms
We may need to update these terms. Every new version gets a new effective date and version number. Older versions stay available from a link on this page.
Small changes. Changes that do not affect the firm's rights or duties, such as fixing a typo, making wording clearer, or updating our contact details, are simply posted.
Material changes. For any other change:
- We email the firm's owners a plain-language summary of what changed, with an "I agree" link.
- ilaw also shows the summary and an "I agree" button to the firm's owners until one of them agrees.
- One owner's agreement covers the firm. Until then, the earlier terms continue to apply to the firm.
- Changes do not apply to a dispute that started before the change.
If the firm does not agree, it may close its account and get a copy of its data within 14 days, as described in Section 9.
14. General
Governing law. These terms are governed by the laws of the State of Colorado, without regard to its conflict-of-law rules. Any dispute will be heard in the state or federal courts in Denver, Colorado. Both parties agree to those courts' jurisdiction.
Try to resolve disputes first. Before going to court, each party will notify the other in writing and try in good faith to settle the dispute for 30 days.
Notices. We will send notices to the email address of the firm's owners. The firm can send notices to legal@bits-workshop.com. Notices by email count as written notices.
Transfer. Neither party may transfer these terms without the other party's consent. However, either party may transfer them to a company that buys all or most of its business, with notice. Our Privacy Policy explains how we will protect data if this happens.
Events beyond our control. Neither party is liable for delays caused by events it cannot reasonably control, such as outages of government services, natural disasters, or wide internet failures.
Accessibility. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Please tell us about any problem at support@bits-workshop.com.
Export laws. The firm must not use ilaw in breach of U.S. export or sanctions laws.
Whole agreement. These terms, the Privacy Policy, the Data Processing Addendum, and any order form are the whole agreement between the firm and us about ilaw. If an order form conflicts with these terms, the order form controls.
Other terms. If a court finds part of these terms unenforceable, the rest still applies. If we do not enforce a term right away, we may still enforce it later. "Including" means "including but not limited to."
15. Contact us
Bits Workshop Ltd
1500 N Grant St #12096
Denver, CO 80203